Created by Nature, Crafted by
Frequently Asked Questions
Why natural stone?
For its natural beauty and its durability. Every stone is unique and there are a wide variety of colors and patterns to choose from. Natural stone is excellent for outdoor applications as well. The standard thickness is 2cm (3/4 inch) and 3cm (1 ¼ inch).
Does granite stain?
All natural stone is porous to some extent, but properly sealed granite and marble has very little porosity. Our professional installers apply a final seal treatment after every installation is completed. This penetrating sealer will help prevent stains from oil, wine or other liquids from soaking into the surface.
Can I cut on my granite countertop?
Yes, it is safe to cut directly on your granite countertops, although granite is harder than your knives and will dull the cutting edge over time.
Does granite harbor bacteria?
Granite is second only to stainless steel for safety against bacterial contamination. Granite is also less likely to harbor food-borne pathogens after cleaning than synthetic stone.
Does granite harbor harmful bacteria?
Both the Center for Disease Control and The National Institute for Occupational Safety and Health have found no evidence of this. In fact, in one study sealed granite was shown to be second only to stainless steel for resistance to bacteria.
What about granite and radon concerns?
The Marble Institute of America has written a very informative FAQ addressing consumer concerns about granite and radon. Please feel free to visit them at to learn the truth about granite and radon.
What is your standard thickness?
Our standard slab inventory is 2cm (3/4″) – 3cm (1 1/4″).
What are your lead times?
Italian Granite can turnkey your project in an industry best 14 – 21 days.
Value Proposition—How does natural stone compare to other materials?
Please refer to this PDF.
Do I have to buy the whole slab?
Material bought for stock is sold per square foot and includes fabrication and installation. This material is bought in bundles to save on cost that we pass on to the customer. We try and stock popular affordable material to please an array of color palettes.
Special order material, hand selected by the customer from one of our vendors or select material on site that is not considered stock, will be priced according to selection cost and how many slabs needed for your project. We always strive to get you the best product for the best value. We want your dreams to become reality.
Will my countertops have a seam?
Seams are when two pieces of stone are glued together to cover large areas that extend beyond the width and/or length of your slab. This is where Italian Granite’s craftsmen make a difference. With their experience, techniques and installation tools; our seams are among the best in the industry.
Is there a deposit required to get started?
We do free estimates, at your convenience, to figure a quote based on selections. In order to move forward on a Job a 75% deposit is required. We then order and/or hold your selections for fabrication. We accept cash, check, debit and all major credit cards. Synchrony is also an option with 0% interest for 12 months for qualifying applicants. (Processing and credit cards fees apply)
What are the lead times for fabrication and installation once I’ve made and my final selections and deposit?
Generally, 14- 21 days. This gives us enough time to order material if needed and to fabricate. We take great pride in our polishing techniques to ensure all profile edges look as amazing as the stone selection picked for your project.
Why do some materials cost more than others?
Price does not reflect the quality of the stone. The rarity of the stone, exotic features, availability and where its quarried are contributing factors, along with transportation fees.
How do I keep my natural stone surfaces clean and looking great?
We recommend Stonetech Sanitizer® and Revitalizer® for periodic deep cleaning and re-sealing. These products are available at our showroom or call to order by phone.
Do my countertops need to be sealed every year?
On average, and depending on material, you need to reseal every 1-3 years for best results. We have sealer packages that can be purchased with your job order that we will apply upon installation and leave any remaining products for you to reapply later when needed. The instructions are very simple and easy, making the repeat application job for the homeowner a breeze.
This package comes with a quart size sealer appropriate for your material choice and a Revitalizer Cleaner and Protector that continues to protect your stone in-between sealer applications, which prolongs your initial sealer application.
The only way Mary and I could be more pleased would be for it to be free. The countertops look great and we truly appreciated the extra touch you added. On a scale of 10 you can classify our experience as a 10.